Update to Version 1.12.11 today!

Key Updates:

• Enhanced Call Volume Bar Chart: Gain deeper insights into your daily call flow with our significantly updated widget. This powerful new visualization displays calls per hour for both today and yesterday, allowing you to instantly identify peak activity. You can now filter for both incoming and outgoing calls.
• DeepSearch for Calls Answered Today: The Calls Answered Today widget now supports DeepSearch when filtering queues. This ensures accurate capture of calls routing through multiple system objects like IVRs and queues, where standard queries might miss data.
• Updated Call Answered Today Widget: The Calls Answered Today Widget now allows you to filter queues independently, providing more tailored and relevant data for your specific needs.
• End of WCF V2 Support: To maintain optimal performance and security, we are discontinuing support for WCF V2. Clients older than Version 1.10 (pre-2022) will no longer be able to connect and must be updated manually. Please ensure your client software is up-to-date to continue enjoying uninterrupted service.
• Improved Connection to 3CX: The Wallboard server will no longer create duplicated connection entries with 3CX.
• General Improvements: Enjoy a smoother and more reliable experience with various bug fixes and performance enhancements.

Updates in version 1.12

• Full Support for 3CX Version 20: Now compatible from Update 1 to Update 7.
• Support for 3CX Version 18 Update 9B: Added compatibility for the final V18 update.
• Improved Detection of Duplicated CDR Logs: The server will now handle the processing of duplicated logs better and will remove any previously imported duplicated logs.
• Enhanced Queue Selection: Now filter your "Active Queue Calls" and "Unanswered Call Tracking" widgets by selecting multiple queues at once, providing a more comprehensive view.
• New Agent Status Pie Chart: Enhanced visualization for better monitoring.
• Agent Widget Other Party: The agent widget can now display the other party's information.
• New Widget Layout - Type 9, 10 & 11: Introducing new widget layouts giving you more customisation choice.
• Queue Waiting Summary Widget: New widget to summarise waiting calls in the queue.
• RSS Feed Widget: Stay updated with the new RSS feed widget.
• Compatibility Issue Detection: Automatically detect compatibility issues with 3CX naming conventions.
• 3CX Contact List Synchronization: Seamlessly sync your 3CX contact list.
• Automatic Update of Extension Names: Extension names will now auto-update from 3CX.
• Idle Time Reset Option: Choose to reset the agent widget's idle time only for external calls.
• Decimal Support in Time% Column: The agent widget's Time% column now supports decimal values (e.g., 8.5 hours).
• Microsoft .NET 4.8 Requirement: Please note that Microsoft .NET 4.8 is now required for 1.12.