A complete 3CX wallboard solution enabling more metrics than ever before!
What's New in Wallboard for 3CX 1.12.9
Update to Version 1.12.9 today!
Key Updates:
- New Call Volume Bar Chart: Understand your daily call flow better with our new widget, displaying calls per hour for today and yesterday. Pinpoint your busiest times at a glance.
- Updated Queue Waiting Summary Widget: The Queue Waiting Summary Widget now allows you to filter queues independently, providing more tailored and relevant data for your specific needs.
- General Improvements: Enjoy a smoother and more reliable experience with various bug fixes and performance enhancements.
Updates in version 1.12
- Full Support for 3CX Version 20: Now compatible from Update 1 to Update 6.
- Support for 3CX Version 18 Update 9B: Added compatibility for the final V18 update.
- Improved Detection of Duplicated CDR Logs: The server will now handle the processing of duplicated logs better and will remove any previously imported duplicated logs.
- Enhanced Queue Selection: Now filter your "Active Queue Calls" and "Unanswered Call Tracking" widgets by selecting multiple queues at once, providing a more comprehensive view.
- New Agent Status Pie Chart: Enhanced visualization for better monitoring.
- Agent Widget Other Party: The agent widget can now display the other party's information.
- New Widget Layout - Type 9, 10 & 11: Introducing new widget layouts giving you more customisation choice.
- Queue Waiting Summary Widget: New widget to summarise waiting calls in the queue.
- RSS Feed Widget: Stay updated with the new RSS feed widget.
- Compatibility Issue Detection: Automatically detect compatibility issues with 3CX naming conventions.
- 3CX Contact List Synchronization: Seamlessly sync your 3CX contact list.
- Automatic Update of Extension Names: Extension names will now auto-update from 3CX.
- Idle Time Reset Option: Choose to reset the agent widget's idle time only for external calls.
- Decimal Support in Time% Column: The agent widget's Time% column now supports decimal values (e.g., 8.5 hours).
- Microsoft .NET 4.8 Requirement: Please note that Microsoft .NET 4.8 is now required for 1.12.
Update today by opening the Simplex Wallboard Server Config application
Call Volume Bar Chart Widget
Enhanced Queue Selection for Supported Widgets
Agent Status Pie Widget
Agent Widget showing Agent Name, Incoming, Outgoing, Totals, Time, Status, Active / Idle Status, Other Party and Time%
TRY IT OUT!
We are confident that you will like our enhanced solution to your 3CX System, so we are happy to offer you a 1 month trial. Simply complete the inquiry form below and one of our team will get in touch with you