Protecting our customers’ investment in technology is as important as the solution itself. Simplex Solutions provides maintenance warranty and software support for existing and new customer requirements.
Trained engineers are on call during business hours to deal with any hardware or software issues that need resolving. In addition to this, Simplex runs in depth daily checks on all customer solutions to help diagnose any potential problems before they occur.
Our support role to our customers is to ensure that the technology they have invested in fulfils their expectations and continues to function effectively.